Target Audience: How to Find and Speak to the Right People in Business
You can’t sell to everyone, and you shouldn’t. Here's how to identify, understand, and reach the people who actually want what you offer.

A target audience refers to a specific group of people who are most likely to be your potential customers. It’s a defined segment of people of the overall market population that shares similar characteristics, demographics, interests, or needs. When you can identify your target audience, it becomes easier to have an effective marketing and communication.
A target audience is also the specific group of people you want to reach with your marketing. This means that your marketing (ads, content, offers, etc) should appeal to this group of people.
Key Takeaways:
Identified by Specific Characteristics:
Your target audience is identified by specific characteristics, such as gender, age, socioeconomics, education, status, interests, behaviour, etc.
Streamlining Your Approach:
Identifying your target audience is sure to streamline your marketing strategies, messaging, and product development to their specific needs and preferences.
Different from Target Market
While they are closely related, your target audience is different from your target market. A target market is the broader group of people your product or service is meant for. On the other hand, a target audience is a more specific segment within that target market — the group you aim your marketing at directly.
Example 1: A Skincare Brand
Target Market: The brand may focus on women aged 20-45 who care about their skin.
Target Audience: The brand may specifically target women aged 25-35 in urban areas with disposable income who are interested in organic skincare products.
Example 2: A Tech Learning Platform
Target Market: Its target market may consist of people who are interested in tech skills or a career change.
Target Audience: It may focus on university graduates aged 22-30 in Nigeria looking for remote tech jobs.
In essence, your target audience is the sharpest point of your marketing arrow; the people you tailor your message, tone, platform, and offer to.
Importance for Businesses
1.It helps maximise marketing efforts by focusing on people who are more likely to buy from you.
2. It helps save money by reducing wasted ad spend and resources.
3. As a brand, you can craft better content and messaging that speaks to their needs, pain points, and desires.
4. Knowing your target audience helps you build long-term relationships that go beyond transactions.
Steps to Finding Your Target Audience
1. Start with Your Offer
The most important question to ask at this point is “What problems does my product/service solve? Who needs this solution the most?” If, for example, you are a business coach for small businesses, your job is not for every small business owner; it might be specifically for first-time business owners struggling with marketing systems.
2. Study Your Current Customers/ Social Media Followers
Look at who is already buying from you. What do they have in common? How do they interact with your brand? Your present customers/followers hold clues to your idea audience.
3. Create Detailed Customer Profiles
The next step to finding your target audience is to build a profile or buyer persona that includes:
- Age
- Gender
- Location
- Occupation
- Hobbies
- Challenges
- Where do they hang out online?
This helps humanise your audience. You’re not just selling to “20-35-year-old women”, instead, you’re speaking to “Lade, a 28-year-old, a busy Ilorin-based digital marketer who’s tired of trying ineffective skincare routines.”
4. Use Data + Tools
Use social media analytics to your advantage, such as Instagram insights, website analytics, email open rates, and surveys to find out who’s interacting with your brand and how.
5. Test, Refine, and Repeat
Targeting your audience isn’t a one-time thing. As you grow, your audience may evolve. So, test different content types, offers, and tones. Refine your audience based on results and trends.
Conclusion:
The clearer you are about your target audience, the faster you’ll grow. Not because you’re shouting louder, but because you’re finally speaking the right language to the right people.
Related Post: The Different Types of Audiences You Must Target for Faster Conversions